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Objectives:
To provide affordable and quality dental care to patients who are BPL ration card holders.
To provide free treatment facility for BPL patients.
Context: Below Poverty Line is a benchmark used by the government of India to indicate economic disadvantage and to identify individuals and households in need of government assistance and aid. BPL ration card holders are the most economically backward section of the society. The government has revised the BPL ration cards as yellow and pink ration cards.
Practice: PMS College of Dental Science and Research has announced that free treatment will be provided to patients who are BPL ration card holders. The yellow card holders will be provided free treatment for procedures costing up to Rs 500/- or less. For all pink card holders, extractions will be done free of cost and all other dental procedures will be given 30% discount. Ortho follow up fee will be Rs 100/- per visit. Free treatment facility for BPL patients is restricted to any one treatment up to Rs 500/- per month. Free treatment for the same patient can be done only after 30 days of completion of the first treatment. For any second treatment in the same month, payment will be collected from the patient.
In order to avail the free treatment, patients have to bring their BPL ration card issued by the Government. It has to be taken to the PRO who verifies the status of the ration card. After the confirmation from PRO, it is taken to the office to get BPL seal on the OP card of the patient. It is then entered into the OP register and the patients can avail the free treatment.
Evidence of Success: With the implementation of this system, there has been an evident rise in patient inflow to our clinics. Feedback received from our patients was excellent and patients reported immense satisfaction with the free treatment provided.
Problems Encountered and Resources Required: Lack of awareness among patients regarding the relaxation in treatment cost with regards to their ration card category is the issue faced here. It is being tackled by informing all eligible patients about the revised treatment cost during their initial oral examination if they have not already availed this facility